FAQs

When will I receive my package?

Orders are packed and shipped within 4 business days of being ordered. Items that are made-to-order pieces with special lead times may take slightly longer. Thank you for your patience. 

All orders are shipped via USPS, UPS or FedEx. If you need your package faster, please email us at help@sweetflag.club and we will try our best to expedite your order! 

What are these products?

These products are meant to be used for tobacco or legal, non-psychoactive smoking blend only. Do not buy these products for illegal purposes.  Do not ask us about illegal activities.  We are law-abiding citizens, providing aesthetically elevated accessories for smoking tobacco, to legal adults ONLY. This is absolutely and for real. Please read and abide by our full terms and conditions in the LEGAL page on the site, in About Us.

Do you ship internationally?

At the moment we only offer shipping to the U.S.  

How do I pay?

Our online store accepts payment in the form of secured credit card payments (Visa, American Express, Master Card, and Discover) and Bitcoin.

What if you sell out of the product I want?

Availability of products is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email.

Are you looking for new designers?

Yes, Sweetflag is always looking for new designers. If you'd like to submit work for us to consider, please email lydia@sweetflag.club. Include a website or photos of your work. We try and write back to everyone, but please be patient.  

What is your mailing address

Sweetflag, 401 Market St. #3050, Camden NJ 08102  

What is your phone number? 

(813) 586-HERS

Other questions? 

Please email help@sweetflag.club if you have any other questions and we will get back to you in 2 business days.